SF
Shafeeah F

1 reviews | Active since Nov 2020

19 Feb 2023, 10:41

Misleading and ********* communication

I have had the worst experience with Truworths, all communication from them has been misleading and they are still just demanding more and more money without fixing anything , just the false information about instalments coming down.

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Replies (1)
Truworths
Truworths's reply28 Feb 2023, 10:46
Official
Dear  Shafeeah,,
 

Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.
 

We always aim to improve our service offering and appreciate the feedback.  We have arranged for management to get in contact with you, in order to resolve. 
 

Regards
 
Tania
Truworths Customer Service