1 reviews | Active since Jun 2015
MASSIVE CLEARANCE- SALE
<p>I have been a loyal customer of Truworths for the past 30 years. I received an SMS from Truworths stating that they are having a massive Clearance Sale starting at 12pm on the 24.08.16. i visited the store at 12pm ,they only had 2 racks comprising of approx. 20 items on each rack and the majority of items were oversize and I was one of the first customers in the Store. This is totally misleading the Public. I am totally disgusted as I have sacrificed my Time to be there.</p> <p>I must compliment Edgars , when they have a RED HANGER SALE , all the items in the Store is put up for sale unlike TRUWORTHS</p> <p> </p>
Thank you for your post and allowing us the opportunity to respond.
We acknowledge your frustration however wish to advise that our current sale is our End of Season Sale, previous sales were held in the passing weeks as part of Winter Clearance.
Whilst we understand sale stocks are at times limited, we wish to advise that should an account holder not find a specific item or their required size available in store, an order can be placed via the store or online on truworths.co.za to have the item delivered to their address of choice.
We thank you for your feedback and trust that we were able to clarify your concerns with our response.
Please feel free to contact us on 021- ********** or via email to services ********** should you have any further enquiries, comments or suggestions.
Yours in fashion,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
We acknowledge your frustration however wish to advise that our current sale is our End of Season Sale, previous sales were held in the passing weeks as part of Winter Clearance.
Whilst we understand sale stocks are at times limited, we wish to advise that should an account holder not find a specific item or their required size available in store, an order can be placed via the store or online on truworths.co.za to have the item delivered to their address of choice.
We thank you for your feedback and trust that we were able to clarify your concerns with our response.
Please feel free to contact us on 021- ********** or via email to services ********** should you have any further enquiries, comments or suggestions.
Yours in fashion,
Truworths Online Team
Your response does not explain how only 2 racks of cl;othing!!!!! This is false advertising and should be referrered to Advertising Board and Ombudsman
Your response does not explain how only 2 racks of cl;othing!!!!! This is false advertising and should be referrered to Advertising Board and Ombudsman