1 reviews | Active since Mar 2009
MARKING SPAM
<p>I received the following SMS:</p> <p>"Your R8000 credit limit & R1000 in vouchers* from TRUWORTHS expire in 8 days! just bring your ID to store before 30 Jun to apply. If you don't wish to consent to receive future communication, call ********** 300 to Opt Out. T's & C's apply"</p> <p>I did not consent to you sending me these messages in the first place, why should I have to waste my airtime calling you in order to stop you sending me more of your unsolicited marking? That is unacceptable. You can consider this as my notification to you to STOP SPAMMING ME</p>
Thank you for your post and allowing us the opportunity to attend to this matter for you.
We were concerned to read of your query and immediately conducted an investigation into this matter.
We regret that we were unable to locate the cellphone number provided in your post on our database and have subsequently attempted to contact you to obtain further information. As were unsuccessful in our attempts to call you we have sent you an email requesting these details for us to further assist you in this regard.
Our intention with sending any form of communication is never to aggravate or upset our customers and we apologize that this communication was received in this manner. We however trust that we will be able to successfully resolve this matter upon receipt of your reply.
Yours sincerely,
Truworths Online Team
Best regards,
Thank you for your post and allowing us the opportunity to attend to this matter for you.
We were concerned to read of your query and immediately conducted an investigation into this matter.
We regret that we were unable to locate the cellphone number provided in your post on our database and have subsequently attempted to contact you to obtain further information. As were unsuccessful in our attempts to call you we have sent you an email requesting these details for us to further assist you in this regard.
Our intention with sending any form of communication is never to aggravate or upset our customers and we apologize that this communication was received in this manner. We however trust that we will be able to successfully resolve this matter upon receipt of your reply.
Yours sincerely,
Truworths Online Team
Best regards,