Maphonya truworths
Very bad service, the lady who was supposed to give help had an attitude and didn't have time for me even after I waited for while there was less attention to customers
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Replies (2)
Truworths's replyOfficial
04 Aug 2019, 13:52We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply04 Aug 2019, 13:52
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
07 Aug 2019, 09:24 Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant Management to address.
We can confirm that the Management at the relevant store has contacted you and apologized for the inconvenience and frustration caused and to assure you that your concerns will be addressed with the staff at the store to ensure that our high customer service levels are upheld at all times. We hope that this incident will not deter you from supporting us in the future and we encourage you to contact us directly on 021- *** or send an e-mail to ***. Yours sincerely,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant Management to address.
We can confirm that the Management at the relevant store has contacted you and apologized for the inconvenience and frustration caused and to assure you that your concerns will be addressed with the staff at the store to ensure that our high customer service levels are upheld at all times. We hope that this incident will not deter you from supporting us in the future and we encourage you to contact us directly on 021- *** or send an e-mail to ***. Yours sincerely,
Truworths Online Team
Truworths's reply07 Aug 2019, 09:24
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant Management to address.
We can confirm that the Management at the relevant store has contacted you and apologized for the inconvenience and frustration caused and to assure you that your concerns will be addressed with the staff at the store to ensure that our high customer service levels are upheld at all times. We hope that this incident will not deter you from supporting us in the future and we encourage you to contact us directly on 021- *** or send an e-mail to ***. Yours sincerely,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant Management to address.
We can confirm that the Management at the relevant store has contacted you and apologized for the inconvenience and frustration caused and to assure you that your concerns will be addressed with the staff at the store to ensure that our high customer service levels are upheld at all times. We hope that this incident will not deter you from supporting us in the future and we encourage you to contact us directly on 021- *** or send an e-mail to ***. Yours sincerely,
Truworths Online Team