TM
Thando M
1 reviews | Active since Nov 2019
14 Nov 2019, 16:23
Manager
Very bad experience frm truworths campus square manager was very rude
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Replies (2)0
Replies (2)
Truworths's replyOfficial
18 Nov 2019, 14:40 We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply18 Nov 2019, 14:40
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
21 Nov 2019, 14:26 Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant Management.
We have escalated this matter through to the Store Manager’s superiors and were advised that they tried contacting you to address your concerns raised but have been unsuccessful in their attempt. We assure you that the matter will be addressed with the Store Manager in question.
In addition, we sincerely apologise for any inconvenience that was caused to you.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant Management.
We have escalated this matter through to the Store Manager’s superiors and were advised that they tried contacting you to address your concerns raised but have been unsuccessful in their attempt. We assure you that the matter will be addressed with the Store Manager in question.
In addition, we sincerely apologise for any inconvenience that was caused to you.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team
Truworths's reply21 Nov 2019, 14:26
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant Management.
We have escalated this matter through to the Store Manager’s superiors and were advised that they tried contacting you to address your concerns raised but have been unsuccessful in their attempt. We assure you that the matter will be addressed with the Store Manager in question.
In addition, we sincerely apologise for any inconvenience that was caused to you.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant Management.
We have escalated this matter through to the Store Manager’s superiors and were advised that they tried contacting you to address your concerns raised but have been unsuccessful in their attempt. We assure you that the matter will be addressed with the Store Manager in question.
In addition, we sincerely apologise for any inconvenience that was caused to you.
We hope that we have adequately attended to this matter, should you require any further assistance kindly contact us directly on *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team