Lydia Morata

On August 1st, 2023, I visited Truworths located at Boulders Mall in Midrand with the intention of purchasing a phone. Unfortunately, I was unable to find the specific phone model I was searching for, as it was not in stock at that time. A kind individual named Lydia Morata stepped in to assist me. She collected my information and assured me that she would contact me once the item was back in stock.

To my delight, I received a call from Lydia on the following Friday, informing me that the phone I was interested in had arrived and was now available. Upon visiting the store again, Lydia provided me with attentive and effective assistance, ultimately ensuring that I obtained the desired phone. Her customer-friendly demeanor and exceptional helpfulness stood out to me.

I wanted to take a moment to express my appreciation here. Lydia Morata truly exceeded expectations by going the extra mile in her role. Kudos to Lydia for her outstanding dedication to customer service. Well done!