SP
Shonize P
1 reviews | Active since Aug 2009
03 May 2019, 08:12
Long process
I recently app**** for a Truworths account, I phoned in today to check up on the status of my application and was told that they still need to confirm employment - which is not the issue. But in question, how long does it take to confirm employment???
This is such a very long process and honestly for such a reputable retail store this should not be one of the issues dealt with by customers!!
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Replies (2)
Truworths's replyOfficial
03 May 2019, 08:43 We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply03 May 2019, 08:43
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's replyOfficial
07 May 2019, 10:46 Thank you for your post.
We acknowledge your frustration, upon receipt of your post we escalated your concerns raised to the relevant team to address.
We were advised that due to the status of your previous Truworths account, you do not qualify for a new Truworths account at this stage. You are welcome to reapply for a new Truworths account provided that your existing accounts are settled.
We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
We acknowledge your frustration, upon receipt of your post we escalated your concerns raised to the relevant team to address.
We were advised that due to the status of your previous Truworths account, you do not qualify for a new Truworths account at this stage. You are welcome to reapply for a new Truworths account provided that your existing accounts are settled.
We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
Best regards,
Truworths's reply07 May 2019, 10:46
Official
Thank you for your post.
We acknowledge your frustration, upon receipt of your post we escalated your concerns raised to the relevant team to address.
We were advised that due to the status of your previous Truworths account, you do not qualify for a new Truworths account at this stage. You are welcome to reapply for a new Truworths account provided that your existing accounts are settled.
We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
We acknowledge your frustration, upon receipt of your post we escalated your concerns raised to the relevant team to address.
We were advised that due to the status of your previous Truworths account, you do not qualify for a new Truworths account at this stage. You are welcome to reapply for a new Truworths account provided that your existing accounts are settled.
We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
Best regards,