CH
Chris H
1 reviews | Active since Jul 2012
30 Dec 2015, 12:25
Listed as Non Payer but payments were made
Disgusted to find that I have been listed with Credit Bureau as non payer, yet account is paid in advance to what monthly payment requirement is. I have even updated my postal address for statements and billed magazines but this is not send to me. When a client over pays on required bill then nothing is said, but quick to list when they stuff up. They better cancel all the magazines or they need to step up their game and send me what is being paid for.
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Truworths's replyOfficial
31 Dec 2015, 11:36Hello ChrisH32,
Thank you for your post.
We have reviewed your account and established that the only adverse information submitted to the credit bureau for your account was for the October 2015 statement period. During this period no payment was received for the installment due by 05 November. We wish to note that this payment was received on 27 November.
During our telephonic conversation we verified that your account is up to date with payment and we further confirmed that an instruction was submitted to all credit bureaus on a monthly basis to reflect the current status of your account.
Should you have any further enquiries, please contact us on *** or via email on ***.
Wishing you a prosperous new year!
Lynn
Thank you for your post.
We have reviewed your account and established that the only adverse information submitted to the credit bureau for your account was for the October 2015 statement period. During this period no payment was received for the installment due by 05 November. We wish to note that this payment was received on 27 November.
During our telephonic conversation we verified that your account is up to date with payment and we further confirmed that an instruction was submitted to all credit bureaus on a monthly basis to reflect the current status of your account.
Should you have any further enquiries, please contact us on *** or via email on ***.
Wishing you a prosperous new year!
Lynn
Truworths's reply31 Dec 2015, 11:36
Official
Hello ChrisH32,
Thank you for your post.
We have reviewed your account and established that the only adverse information submitted to the credit bureau for your account was for the October 2015 statement period. During this period no payment was received for the installment due by 05 November. We wish to note that this payment was received on 27 November.
During our telephonic conversation we verified that your account is up to date with payment and we further confirmed that an instruction was submitted to all credit bureaus on a monthly basis to reflect the current status of your account.
Should you have any further enquiries, please contact us on *** or via email on ***.
Wishing you a prosperous new year!
Lynn
Thank you for your post.
We have reviewed your account and established that the only adverse information submitted to the credit bureau for your account was for the October 2015 statement period. During this period no payment was received for the installment due by 05 November. We wish to note that this payment was received on 27 November.
During our telephonic conversation we verified that your account is up to date with payment and we further confirmed that an instruction was submitted to all credit bureaus on a monthly basis to reflect the current status of your account.
Should you have any further enquiries, please contact us on *** or via email on ***.
Wishing you a prosperous new year!
Lynn