1 reviews | Active since Oct 2018
ITC in correctely updated.
I had a truworths account which was in arrears due to unemployment between 2015 and early 2018. They sold the debt to MBD and I paid off the debt in May 2018. However my ITC is not updated correctly on all the bureaus stating that the account is 9 months in arrears. I need this information to be updated correctly as its affecting my credit score badly.
Thank you for your post and affording us the opportunity to respond.
Upon reviewing your account, we liaised with our Legal Department with regards to your query.
We were informed that, as your account is was being administered on our behalf by attorneys, you need to liaise with Munnik Basson Dagama (MBD) regarding your concerns raised, as they will be better able to assist in this regard.
We confirm that this has been communicated to you, and trust that this response has adequately addressed this matter for you. Should you however have any further queries, please do not hesitate to contact us.
Kind regards,
Truworths Online Team
Thank you for your post and affording us the opportunity to respond.
Upon reviewing your account, we liaised with our Legal Department with regards to your query.
We were informed that, as your account is was being administered on our behalf by attorneys, you need to liaise with Munnik Basson Dagama (MBD) regarding your concerns raised, as they will be better able to assist in this regard.
We confirm that this has been communicated to you, and trust that this response has adequately addressed this matter for you. Should you however have any further queries, please do not hesitate to contact us.
Kind regards,
Truworths Online Team