1 reviews | Active since Dec 2016
Invasion of privacy
Thruworths keep on sending my vouchers and an account card with my name on it???? where do you get my details if i've never signed up for this, How do you even get my home address ?????????????????????????? Can you remove my details permanently from the system and tell me who is selling you this information???? Thank you
Thank you for your post and allowing us the opportunity to respond.
As part of our ongoing strategy to identify people who we feel would see value in a Truworths account offer, we have obtained the information from a reputable company specialising in this regard.
The account offer that was sent to you was by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA). All contact details linked to this offer have subsequently been removed from our database as per your request, and you should no longer receive any further communication from Truworths in this regard.
Further to this, we confirm that you have been informed of this and that the opt-out options for the CompuScan was sent to you via email.
We trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
As part of our ongoing strategy to identify people who we feel would see value in a Truworths account offer, we have obtained the information from a reputable company specialising in this regard.
The account offer that was sent to you was by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA). All contact details linked to this offer have subsequently been removed from our database as per your request, and you should no longer receive any further communication from Truworths in this regard.
Further to this, we confirm that you have been informed of this and that the opt-out options for the CompuScan was sent to you via email.
We trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Truworths Online Team