1 reviews | Active since Aug 2011
Interest Charges for 2 days late
<p>Truworths has charged R161.19 for 2 days late payment. </p> <p> </p> <p>Is this fair......</p>
Thank you for your post.
We have reviewed your account and can verify that an interest amount of R 131.51 was charged due to a late payment received. Truworths in accordance with the National Credit Act 34 of 2005 (“the NCA”), and as set out in our Terms & Conditions of Sale & Granting of Credit, applies interest to, but not limited to, accounts that are in arrears. The interest rate does not exceed the maximum interest rate stipulated by the NCA and is calculated on the balance owing for the account.
We further acknowledge that the Annual Service Fee (ASF) of R26.00 was charged along with an interest amount of R 3, 80 for your 12 months interest bearing payment plan for your account.
We acknowledge your frustration however trust that we were able to clarify your concerns with our response.
Please feel free to contact us on 021- ********** or via email on ********** should you have any further enquiries, comments or suggestions.
Kind regards,
Truworths Online Team
Thank you for your post.
We have reviewed your account and can verify that an interest amount of R 131.51 was charged due to a late payment received. Truworths in accordance with the National Credit Act 34 of 2005 (“the NCA”), and as set out in our Terms & Conditions of Sale & Granting of Credit, applies interest to, but not limited to, accounts that are in arrears. The interest rate does not exceed the maximum interest rate stipulated by the NCA and is calculated on the balance owing for the account.
We further acknowledge that the Annual Service Fee (ASF) of R26.00 was charged along with an interest amount of R 3, 80 for your 12 months interest bearing payment plan for your account.
We acknowledge your frustration however trust that we were able to clarify your concerns with our response.
Please feel free to contact us on 021- ********** or via email on ********** should you have any further enquiries, comments or suggestions.
Kind regards,
Truworths Online Team