VE
Valli E
1 reviews | Active since May 2012
08 Dec 2015, 17:46
Insurance is complusory!!! *******!!!
Hi Guys,<br> <br> Do not even take an account with Truworths because they make you pay insurance on the amount owing to them. What a great way to make money off consumers because this is 'interest' for them. The 6 month interest free account is ****. Rather stick with Edgars!
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Truworths's replyOfficial
14 Dec 2015, 13:45Hello vmessa786,
Thank you for allowing us the opportunity to attend to your concerns.
Upon investigation we established that the Truworths account offer sent to you in April was accepted and activated by you on 27 April 2015.
Included in this offer was conditional Account Balance Protection (ABP) cover which would have been noted in this offer. Upon activation of the account, additional information was sent to customers regarding the ABP.
The Truworths ABP insurance gives you financial security, covering you in the event of retrenchment, Permanent disability, dread disease and death.
Following our recent email correspondence we confirm that we have informed you of this and were able to successfully resolve this matter for you.
Should you have any inquiries, please contact us on *** or via email on ***.
Yours sincerely,
Lynn
Thank you for allowing us the opportunity to attend to your concerns.
Upon investigation we established that the Truworths account offer sent to you in April was accepted and activated by you on 27 April 2015.
Included in this offer was conditional Account Balance Protection (ABP) cover which would have been noted in this offer. Upon activation of the account, additional information was sent to customers regarding the ABP.
The Truworths ABP insurance gives you financial security, covering you in the event of retrenchment, Permanent disability, dread disease and death.
Following our recent email correspondence we confirm that we have informed you of this and were able to successfully resolve this matter for you.
Should you have any inquiries, please contact us on *** or via email on ***.
Yours sincerely,
Lynn
Truworths's reply14 Dec 2015, 13:45
Official
Hello vmessa786,
Thank you for allowing us the opportunity to attend to your concerns.
Upon investigation we established that the Truworths account offer sent to you in April was accepted and activated by you on 27 April 2015.
Included in this offer was conditional Account Balance Protection (ABP) cover which would have been noted in this offer. Upon activation of the account, additional information was sent to customers regarding the ABP.
The Truworths ABP insurance gives you financial security, covering you in the event of retrenchment, Permanent disability, dread disease and death.
Following our recent email correspondence we confirm that we have informed you of this and were able to successfully resolve this matter for you.
Should you have any inquiries, please contact us on *** or via email on ***.
Yours sincerely,
Lynn
Thank you for allowing us the opportunity to attend to your concerns.
Upon investigation we established that the Truworths account offer sent to you in April was accepted and activated by you on 27 April 2015.
Included in this offer was conditional Account Balance Protection (ABP) cover which would have been noted in this offer. Upon activation of the account, additional information was sent to customers regarding the ABP.
The Truworths ABP insurance gives you financial security, covering you in the event of retrenchment, Permanent disability, dread disease and death.
Following our recent email correspondence we confirm that we have informed you of this and were able to successfully resolve this matter for you.
Should you have any inquiries, please contact us on *** or via email on ***.
Yours sincerely,
Lynn