Injury to my son due to store negligence

Good day

I wish to express my fury I experienced at Truworths Canal Walk today. I visited your store and while doing so my son sustained an injury to his foot after one your sharp magnetic tags penetrated my sons foot through his shoe. I do not know what you call these tags but it is usually attached to items to prevent people from *****ing it then it is removed at cash point. This was a traumatizing experience to my son. I immediately requested the store manager, while waiting on the manager not one of your staff members came to my assistance and left me have to remove the sharp "nail" from my son's foot. When your manager came to assistance he was apologetic and offered us dettol and a plaster.

Your store manager asked if he could take my details so that we could "resolve " things later but never ended up taking any of my details and this infuriated me even more. I take this matter seriously as this was gross negligence on the part of the store. You should know I intend seeking legal assistance for this negligence.

Regards