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shamima H

1 reviews | Active since Jun 2018

23 Jun 2018, 13:02

Increase credit limit

Good day

Kindly assist me in increasing my credit limit. As I want to purchase a cell phone. My Account is up to date. I always make sure to pay my instalment on time. Please I request you please

My Account number is ********** ********** Contact number ********** 343

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Replies (1)
Truworths
Truworths's reply25 Jun 2018, 14:30
Official

Thank you for your post and allowing us the opportunity to clarify this matter for you.

Credit limit increase offers are sent to customers based on the manner in which their account is being conducted, as well as their payment profile held at the credit bureau. For this reason, we are not able to manually increase your credit limit as per the NCA.

We confirm that we have communicated our procedure for purchasing a cell phone on your account to you, and trust that we were able to clarify your concerns in this regard.

Should you have any other enquiries, please feel free to contact us either via email on *** or on ***.

Yours in service,

Truworths Online Team