1 reviews | Active since Sept 2015
INCORRECT PRICE /DISCOUNT
Good-day,<br> <br> Truworths was having 25% off sale and the last day was Sunday the 20th September <br> The dress in question was marked in red R250.00 <br> When I went to the cashier the price was still R250 at the till<br> I enquired about this as the 25% was not given <br> The Manager was called and she said that is the price the R250, I asked about the discount and was told that the 25% is already included<br> That is misleading as the sales assistant had told me the 19th that I would still get the 25% off the R250<br> The manager then told me that these dresses had come from another store and someone didn't do their job properly <br> She then proceeded to take all the red sale prices off the dresses. I feel I was unfairly treated &
Thank you for your post.
We acknowledge your frustration regarding the concerns raised in your post.
We acknowledge your frustration, however, we require more information regarding the dress you wanted to purchase at our Truworths store in Durban West Street.
We confirm that we have tried contacting you to discuss this matter further, but regret that we were unsuccessful in our attempts, and we have therefore communicated with you via email instead.
Once we have all the required information, we will be able to address the concerns raised in your post.
We encourage you to contact us directly on *** or via email on *** should you have any concerns in the future.
Kind regards,
Chevola
Thank you for your post.
We acknowledge your frustration regarding the concerns raised in your post.
We acknowledge your frustration, however, we require more information regarding the dress you wanted to purchase at our Truworths store in Durban West Street.
We confirm that we have tried contacting you to discuss this matter further, but regret that we were unsuccessful in our attempts, and we have therefore communicated with you via email instead.
Once we have all the required information, we will be able to address the concerns raised in your post.
We encourage you to contact us directly on *** or via email on *** should you have any concerns in the future.
Kind regards,
Chevola