MH
Mahomed H
1 reviews | Active since Feb 2011
09 Dec 2023, 10:19
Inappropriate deceit
Have been in store to pay my account timeously each month. The manager who are twins that work there for years have told me when to pay however my balance is only R30. Receiving text for unknown amount of R82.
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Replies (6)MH
Mahomed H's updateReviewer Update
09 Dec 2023, 11:16Have not been informed of any annual service fee from Inception and don't require this account was paid up already. Inappropriate deceit. How did you open the account when requested statement conveniently you were unable to supply as per the email tread correspondence with you suddenly on contrary have consulted ombudsman. Donot wish to be deceived in this way it's evident hence donot require your services or annual accounts hence kindly close with immediate effect.
MH
Mahomed H's update09 Dec 2023, 11:16
Reviewer Update
Have not been informed of any annual service fee from Inception and don't require this account was paid up already. Inappropriate deceit. How did you open the account when requested statement conveniently you were unable to supply as per the email tread correspondence with you suddenly on contrary have consulted ombudsman. Donot wish to be deceived in this way it's evident hence donot require your services or annual accounts hence kindly close with immediate effect.
MH
Mahomed H's updateReviewer Update
09 Dec 2023, 11:21Dear Sirs/Madam
Trust you are doing well.
Several times requested statement which you have failed to provide me with since Inception of my request which is evident as per my correspondence below with you and centurion in-store with your management team.
Have no idea why you have suddenly charged me R82 suddenly when my balance due is R30 as the consultants at truworths have been telling each time the amount due as. Per your system requested.
The consultant together with management at truworths that are twins have lured me to taking this account with no hidden charges suddenly on the contrary.
Inappropriate deceit have seeked advice from ombudsman. Will pay my balance of R30 and no longer wish to be deceived by you and your team hence please close my account with immediate effect.
Cannot be responsible for the unknown hidden charges suddenly being deceived with.
Account is paid up hence donot require your services. In future discuss with client by being transparent with all hidden charges from Inception.
Kind regards
Very concerned client deceived
Trust you are doing well.
Several times requested statement which you have failed to provide me with since Inception of my request which is evident as per my correspondence below with you and centurion in-store with your management team.
Have no idea why you have suddenly charged me R82 suddenly when my balance due is R30 as the consultants at truworths have been telling each time the amount due as. Per your system requested.
The consultant together with management at truworths that are twins have lured me to taking this account with no hidden charges suddenly on the contrary.
Inappropriate deceit have seeked advice from ombudsman. Will pay my balance of R30 and no longer wish to be deceived by you and your team hence please close my account with immediate effect.
Cannot be responsible for the unknown hidden charges suddenly being deceived with.
Account is paid up hence donot require your services. In future discuss with client by being transparent with all hidden charges from Inception.
Kind regards
Very concerned client deceived
MH
Mahomed H's update09 Dec 2023, 11:21
Reviewer Update
Dear Sirs/Madam
Trust you are doing well.
Several times requested statement which you have failed to provide me with since Inception of my request which is evident as per my correspondence below with you and centurion in-store with your management team.
Have no idea why you have suddenly charged me R82 suddenly when my balance due is R30 as the consultants at truworths have been telling each time the amount due as. Per your system requested.
The consultant together with management at truworths that are twins have lured me to taking this account with no hidden charges suddenly on the contrary.
Inappropriate deceit have seeked advice from ombudsman. Will pay my balance of R30 and no longer wish to be deceived by you and your team hence please close my account with immediate effect.
Cannot be responsible for the unknown hidden charges suddenly being deceived with.
Account is paid up hence donot require your services. In future discuss with client by being transparent with all hidden charges from Inception.
Kind regards
Very concerned client deceived
Trust you are doing well.
Several times requested statement which you have failed to provide me with since Inception of my request which is evident as per my correspondence below with you and centurion in-store with your management team.
Have no idea why you have suddenly charged me R82 suddenly when my balance due is R30 as the consultants at truworths have been telling each time the amount due as. Per your system requested.
The consultant together with management at truworths that are twins have lured me to taking this account with no hidden charges suddenly on the contrary.
Inappropriate deceit have seeked advice from ombudsman. Will pay my balance of R30 and no longer wish to be deceived by you and your team hence please close my account with immediate effect.
Cannot be responsible for the unknown hidden charges suddenly being deceived with.
Account is paid up hence donot require your services. In future discuss with client by being transparent with all hidden charges from Inception.
Kind regards
Very concerned client deceived
MH
Mahomed H's updateReviewer Update
09 Dec 2023, 11:34Dear Christopher/ Tara/ Anastasia
Consumers beware of Truworths deception to clients with unknown charges being levied on your accounts. If you don't require an account there inexperienced staff would deceive you as they done with me which is evident.
Donot wish to be lured, abused and deceived by you and your team inappropriately please close my account with immediate effect..
Have no outstanding balance with you to date.
The R52 is a hidden charge which is inappropriate none of which was discussed nor mentioned by you nor your staff that have deceived me inappropriately since inception.
Donot require an account hence reverse the unknown service fee and don't require any account nor any service thereof going forward.
Thank you for the inconvenience and inappropriate deceit.
Kind regards
Very concerned client deceived
Consumers beware of Truworths deception to clients with unknown charges being levied on your accounts. If you don't require an account there inexperienced staff would deceive you as they done with me which is evident.
Donot wish to be lured, abused and deceived by you and your team inappropriately please close my account with immediate effect..
Have no outstanding balance with you to date.
The R52 is a hidden charge which is inappropriate none of which was discussed nor mentioned by you nor your staff that have deceived me inappropriately since inception.
Donot require an account hence reverse the unknown service fee and don't require any account nor any service thereof going forward.
Thank you for the inconvenience and inappropriate deceit.
Kind regards
Very concerned client deceived
MH
Mahomed H's update09 Dec 2023, 11:34
Reviewer Update
Dear Christopher/ Tara/ Anastasia
Consumers beware of Truworths deception to clients with unknown charges being levied on your accounts. If you don't require an account there inexperienced staff would deceive you as they done with me which is evident.
Donot wish to be lured, abused and deceived by you and your team inappropriately please close my account with immediate effect..
Have no outstanding balance with you to date.
The R52 is a hidden charge which is inappropriate none of which was discussed nor mentioned by you nor your staff that have deceived me inappropriately since inception.
Donot require an account hence reverse the unknown service fee and don't require any account nor any service thereof going forward.
Thank you for the inconvenience and inappropriate deceit.
Kind regards
Very concerned client deceived
Consumers beware of Truworths deception to clients with unknown charges being levied on your accounts. If you don't require an account there inexperienced staff would deceive you as they done with me which is evident.
Donot wish to be lured, abused and deceived by you and your team inappropriately please close my account with immediate effect..
Have no outstanding balance with you to date.
The R52 is a hidden charge which is inappropriate none of which was discussed nor mentioned by you nor your staff that have deceived me inappropriately since inception.
Donot require an account hence reverse the unknown service fee and don't require any account nor any service thereof going forward.
Thank you for the inconvenience and inappropriate deceit.
Kind regards
Very concerned client deceived
MH
Mahomed H's updateReviewer Update
09 Dec 2023, 12:02Have not been made awarevof this amount since Inception hence have consulted ombudsman.
MH
Mahomed H's update09 Dec 2023, 12:02
Reviewer Update
Have not been made awarevof this amount since Inception hence have consulted ombudsman.
MH
Mahomed H's updateReviewer Update
09 Dec 2023, 12:04As you have refused to provide me with statements from nception not received to date. It's evident you talk right and walk left.
MH
Mahomed H's update09 Dec 2023, 12:04
Reviewer Update
As you have refused to provide me with statements from nception not received to date. It's evident you talk right and walk left.
MH
Mahomed H's updateReviewer Update
14 Dec 2023, 12:16This inappropriate deceit from Inception rendered from Truworths.H
Have not received any statements monthly despite having requested.
Have also not received my truworths card suddenly upon query of the unknown service suddenly you sent me statements for the entire year.
Need to consult an accountant to verify my payments to you monthly and all the unknown hidden costs you have suddenly debited to my account for not having received monthly statement where one could reconcile monthly accordingly.
The statements received by Truworths yesterday for the year instead should be received monthly not annually.
Thank you for the continued inconvenience and inappropriate deceit.
Is this your customer service to all your clients?
have since requested expertise from ombudsman!
Have not received any statements monthly despite having requested.
Have also not received my truworths card suddenly upon query of the unknown service suddenly you sent me statements for the entire year.
Need to consult an accountant to verify my payments to you monthly and all the unknown hidden costs you have suddenly debited to my account for not having received monthly statement where one could reconcile monthly accordingly.
The statements received by Truworths yesterday for the year instead should be received monthly not annually.
Thank you for the continued inconvenience and inappropriate deceit.
Is this your customer service to all your clients?
have since requested expertise from ombudsman!
MH
Mahomed H's update14 Dec 2023, 12:16
Reviewer Update
This inappropriate deceit from Inception rendered from Truworths.H
Have not received any statements monthly despite having requested.
Have also not received my truworths card suddenly upon query of the unknown service suddenly you sent me statements for the entire year.
Need to consult an accountant to verify my payments to you monthly and all the unknown hidden costs you have suddenly debited to my account for not having received monthly statement where one could reconcile monthly accordingly.
The statements received by Truworths yesterday for the year instead should be received monthly not annually.
Thank you for the continued inconvenience and inappropriate deceit.
Is this your customer service to all your clients?
have since requested expertise from ombudsman!
Have not received any statements monthly despite having requested.
Have also not received my truworths card suddenly upon query of the unknown service suddenly you sent me statements for the entire year.
Need to consult an accountant to verify my payments to you monthly and all the unknown hidden costs you have suddenly debited to my account for not having received monthly statement where one could reconcile monthly accordingly.
The statements received by Truworths yesterday for the year instead should be received monthly not annually.
Thank you for the continued inconvenience and inappropriate deceit.
Is this your customer service to all your clients?
have since requested expertise from ombudsman!