MH
Mahomed H
1 reviews | Active since Feb 2011
29 Jan 2019, 15:51
Inappropriate deceit
Unknown charges have not been enlightened of charges of R32 upon paying my market have been charged this. Please stipulate this to all clients from inception. Thanks for inappropriate deceit on unknown charges.
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Truworths's replyOfficial
05 Feb 2019, 12:04 Thank you for your raising your concerns and affording us the opportunity to assist. We believe that one of our consultants has been in contact with you, and further confirm that the pre-agreement confirmation form was sent as per your request. We wish to advise that the R32.00 Annual Service fee (which equates to R2.66 per month) charged annually on your account is compulsory to all account holders. This fee is for administration as well as a free ***** prevention cover. This being said, we can verify that this matter has resolved in the interim. Should you have any inquiries, comments or suggestions, please stay in touch by contacting us directly on *** or via email to ***
Kind regards,
Truworths Online Team
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply05 Feb 2019, 12:04
Official
Thank you for your raising your concerns and affording us the opportunity to assist. We believe that one of our consultants has been in contact with you, and further confirm that the pre-agreement confirmation form was sent as per your request. We wish to advise that the R32.00 Annual Service fee (which equates to R2.66 per month) charged annually on your account is compulsory to all account holders. This fee is for administration as well as a free ***** prevention cover. This being said, we can verify that this matter has resolved in the interim. Should you have any inquiries, comments or suggestions, please stay in touch by contacting us directly on *** or via email to ***
Kind regards,
Truworths Online Team
Kind regards,
Truworths Online Team
Best regards,