FR
Frans R
1 reviews | Active since Nov 2019
14 Feb 2023, 20:34
I want my account to be updated with the money I paid.
Paid an account but the insist that it was not paid even if I send the proof of payment.
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Replies (1)Truworths's replyOfficial
27 Feb 2023, 17:37Dear Frans,
Thank you for bringing this to our attention.
We always aim to improve our service offering and appreciate the feedback. We unable to retrieve an account and we have to go on to another separate system to investigate and we will get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Truworths's reply27 Feb 2023, 17:37
Official
Dear Frans,
Thank you for bringing this to our attention.
We always aim to improve our service offering and appreciate the feedback. We unable to retrieve an account and we have to go on to another separate system to investigate and we will get in contact with you, in order to resolve.
Regards
Truworths Customer Service
