1 reviews | Active since Dec 2016
I'M NOT EVEN A CUSTOMER BUT GETTING HARASSED WITH SMS'S
<p>I have been receiving sms's to pay Ms M Ntontela's account. I'm not her!!! I have phoned Truworths 3 times asking them to remove my number from their system as I am not the person they are trying to reach, but to no avail. Please Truworths - REMOVE MY NUMBER FROM YOUR SYSTEM, I AM NOT A CLIENT OF YOURS.</p> <p> </p>
Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.
We apologize to you for the erroneous communication you received regarding one of our account holders.
Following our telephonic conversation, we established that the account is currently being handled by Van De Venter Mojapelo (VVM) who does collections on our behalf. We can verify that your details have been removed from their database.
We are pleased that we were able to acceptably resolve this matter for you and apologize for any inconvenience caused. Should you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Truworths Online Team
Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.
We apologize to you for the erroneous communication you received regarding one of our account holders.
Following our telephonic conversation, we established that the account is currently being handled by Van De Venter Mojapelo (VVM) who does collections on our behalf. We can verify that your details have been removed from their database.
We are pleased that we were able to acceptably resolve this matter for you and apologize for any inconvenience caused. Should you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Truworths Online Team