1 reviews | Active since May 2017
i have'nt recieved my truworths card
<p>dear sir/ madam</p> <p> my name is mandla and my id no; ********** 621085 since i open an account with you on march 2017 untill today i have'nt received my truworths card, when it will be arrived? </p> <p> </p> <p> </p> <p> </p> <p>kind regards</p> <p>mandla</p> <p>cell: ********** 473</p> <p>fax: ********** 230</p> <p>email: **********
Thank you for your post and affording us the opportunity to respond.
We were concerned to read about your experience and we certainly understand your frustration in this regard.
Upon investigation we established that a charge card was issued to you on 22 March 2017.
Following our telephonic conversation, we confirm that we have updated your residential address, and we have requested that a new charge card be sent to you which you will receive in the next 2-3 weeks via post.
We trust that we have satisfactorily attended to your query and hope to see you in our stores again soon.
Kind regards,
Truworths Online Team
Thank you for your post and affording us the opportunity to respond.
We were concerned to read about your experience and we certainly understand your frustration in this regard.
Upon investigation we established that a charge card was issued to you on 22 March 2017.
Following our telephonic conversation, we confirm that we have updated your residential address, and we have requested that a new charge card be sent to you which you will receive in the next 2-3 weeks via post.
We trust that we have satisfactorily attended to your query and hope to see you in our stores again soon.
Kind regards,
Truworths Online Team