I Have no Confidence on Truworths Store’s Watches and their warranties

Now my query is this, Seven months ago I bought a watch at a Truworths with a promising warranty. It broke within a month and they took it in for repair. It broke three more time with the same problem. I have never enjoyed the watch for more than 2 weeks. I always waited six weeks minimum. After three repairs, I received the watch yesterday the 25th June 2018 and this morning it had stopped working again and the needles were out. Now they want to take it in for another repair. At this point as a customer I have no confidence on the product and find the store products not reliable as promised. Truworths Store Manager denied me a replacement and also denied me launching a complaint with the store telephone. We understand products fail, but not so many times. Truworths failed to take responsibility of their worthless warranty. The Store Manager at Witbank Klipforntein Emalahleni Truworths didn’t want to intervene. The Store Manager didn’t care and had no conviction of my disappointment. As a customer I cannot come repetitively for repair of one product which broke the same way and the store fails to protect my interests. The watch broke in less than 24hours and they didn’t care about my needs for the watch, instead they took in the watch for other repair which means I must wait another 6 weeks. At this point I just want my money back.