sN
sibongiseni N

1 reviews | Active since Nov 2016

26 Jan 2017, 10:57

I have been blackilisted for an account I didn't open

<p>Someone found my ID and used it to open an account with TruWorths.I have been telling you that I did not open that account.I was advised to write a sworn affidavit which I have done countless times.I am very dissapointed in the manner in which you have handled this matter.Kindly contact me urgently on ********** 904/ ********** 529 and ask for Mr Soyisile Goqoza. </p> <p> </p> <p>Your prompt reply will be highly appreciated</p>

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Replies (1)
Truworths
Truworths's reply31 Jan 2017, 13:11
Official

Thank you for affording us the opportunity to assist.

Upon receipt of your post we immediately liaised with the relevant department regarding your dispute.

Following your telephonic conversation with our consultant, we confirm that the investigation was finalized and has successfully been resolved.

We sincerely apologize for any inconvenience or frustration caused. Please feel free to contact us via email to *** should you have any other enquiries.

Kind regards,

Truworths Online Team