JB
Jacques B
1 reviews | Active since Sept 2020
04 Oct 2022, 07:20
I have a 6 month no ...
I have a 6 month no interest account with truworths where I owed them R2 300 and my installment was R630 this people can't calculate, this is not the first time this happens this is *********** people in positions they DO NOT BELONG IN
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Replies (2)
Truworths's replyOfficial
04 Oct 2022, 16:53 Hi Jacques,
Thank you for your post.
Kindly be advised that your installment is calculated on your highest balance and was calculated on your balance of R3700. We wish to thank you for your recent payment and will be in contact with your regarding a resolution.
Kind regards,
Tania
Truworths Customer Service Team
Thank you for your post.
Kindly be advised that your installment is calculated on your highest balance and was calculated on your balance of R3700. We wish to thank you for your recent payment and will be in contact with your regarding a resolution.
Kind regards,
Tania
Truworths Customer Service Team
Truworths's reply04 Oct 2022, 16:53
Official
Hi Jacques,
Thank you for your post.
Kindly be advised that your installment is calculated on your highest balance and was calculated on your balance of R3700. We wish to thank you for your recent payment and will be in contact with your regarding a resolution.
Kind regards,
Tania
Truworths Customer Service Team
Thank you for your post.
Kindly be advised that your installment is calculated on your highest balance and was calculated on your balance of R3700. We wish to thank you for your recent payment and will be in contact with your regarding a resolution.
Kind regards,
Tania
Truworths Customer Service Team
Truworths's replyOfficial
05 Oct 2022, 13:04Hi Jacques.
We can confirm that we have explained, how our accounts is calculated.
Once again thank for highlighting your concerns and we hope to see you in our stores.
Kind regards,
Tania
Truworths Customer Service Team
We can confirm that we have explained, how our accounts is calculated.
Once again thank for highlighting your concerns and we hope to see you in our stores.
Kind regards,
Tania
Truworths Customer Service Team
Truworths's reply05 Oct 2022, 13:04
Official
Hi Jacques.
We can confirm that we have explained, how our accounts is calculated.
Once again thank for highlighting your concerns and we hope to see you in our stores.
Kind regards,
Tania
Truworths Customer Service Team
We can confirm that we have explained, how our accounts is calculated.
Once again thank for highlighting your concerns and we hope to see you in our stores.
Kind regards,
Tania
Truworths Customer Service Team