1 reviews | Active since Aug 2017
I got ****ed at Truworths
On the 25th of April I payed my Truworths account at Gateway mall in Durban . I payed R300 using my debit card . When I checked my statement the following day there was a purchase made at Truworth of R1704 with my card on the same day I payed at Truworths . I've been to the store so many times for my refund because I didn't purchase anything on that day but they keep promising to come back to me which they don't . I want my money back Truworths .
Thank you for your post and allowing us the opportunity to respond.
We apologise for the inconvenience caused, and we have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. We have sent you emails in this regard and await your soonest response in order to further investigate this matter for you.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** .
Yours sincerely,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
We apologise for the inconvenience caused, and we have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. We have sent you emails in this regard and await your soonest response in order to further investigate this matter for you.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** .
Yours sincerely,
Truworths Online Team