I am writing to express my disappointment with the delivery I recently received from your company

I am writing to express my disappointment with the delivery I recently received from your company. Unfortunately, the order did not meet my expectations. I would like to kindly request that future orders, especially underwear, be packed in bags that are not transparent. Transparent packaging feels uncomfortable, and discreet packaging would be greatly appreciated. I value your service and hope you will address this matter promptly so that I may continue ordering with confidence.