LM
Lebogang M

1 reviews | Active since Jul 2014

28 Oct 2017, 20:11

Humbled by the Manager

I logged a complaint via Truworths website. I received a call from the Manager (don't remember his name), wow, I'm out of words...thank you Sir. Keep up the great job, I'm happy a customer. Truworths cares for their customers, you put a smile back on my face - Thank you once more

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Replies (1)
Truworths
Truworths's reply02 Nov 2017, 16:06
Official

It is always a pleasure to hear that our customers receive world class customer service.

Thank you for taking the time to let us know of the professional and efficient service that you received from one of our Store Managers. We are delighted that he was able to assist you so professionally and that he went the extra mile to facilitate an effortless and unforgettable shopping experience, as this is our vision for customers. We will be sure to relay this wonderful feedback to the worthy recipient as well as his management team.

On behalf of Truworths, we would like to express our thanks to you for your valued support and look forward to having you as a fashion-forward customer for years to come.

Kind regards and happy shopping,

Truworths Online Team