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Queen R
1 reviews | Active since Dec 2017
21 Oct 2022, 22:22
Horrifying customer experience
Worsed experience ever ,went toTruworths Clearwater Mall I was horrified buy the lack of customer service after waiting for a while to be assisted I was told there was no tester for Revlon full cover make up as the supplier didn't deliver and I was told by the manager whos attitude was despicable and rude that there is nothing they can do id rather go to Foschini or Clicks I am a Business Development manager and have a huge following on social media and will publish this horrific customer experience and im definitely cancelling my account with Trueworths.
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Replies (1)Truworths's replyOfficial
26 Oct 2022, 14:23Hi Queen,
Thank you for your post.
We can confirm your concerns have been escalated to the relevant Store Management to address.
Kind regards,
Truworths Online Team
Thank you for your post.
We can confirm your concerns have been escalated to the relevant Store Management to address.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply26 Oct 2022, 14:23
Official
Hi Queen,
Thank you for your post.
We can confirm your concerns have been escalated to the relevant Store Management to address.
Kind regards,
Truworths Online Team
Thank you for your post.
We can confirm your concerns have been escalated to the relevant Store Management to address.
Kind regards,
Truworths Online Team
Best regards,
