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Queen R

1 reviews | Active since Dec 2017

21 Oct 2022, 22:22

Horrifying customer experience

Worsed experience ever ,went toTruworths Clearwater Mall I was horrified buy the lack of customer service after waiting for a while to be assisted I was told there was no tester for Revlon full cover make up as the supplier didn't deliver and I was told by the manager whos attitude was despicable and rude that there is nothing they can do id rather go to Foschini or Clicks I am a Business Development manager and have a huge following on social media and will publish this horrific customer experience and im definitely cancelling my account with Trueworths.

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Replies (1)
Truworths
Truworths's reply26 Oct 2022, 14:23
Official
Hi  Queen,

Thank you for your post.

We can confirm your concerns have been escalated to the relevant Store Management to address.

Kind regards,

Truworths Online Team

Best regards,