LM
Lwazi M
1 reviews | Active since Jun 2023
20 Jun 2023, 11:11
Horrible service
Horrible service from this store, especially the manager named Ivy or whatever her name is. This people are so inconsiderate, i purchased online then sent my wife to collect the order, i gave her my ID, the sms they sent to me, and my card. But they still refused to give her the parcel. I can't drive 200km just to collect a stupid parcel. I'll be closing my account with this people.
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Truworths's replyOfficial
26 Jun 2023, 17:48Dear Lwazi,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service
Truworths's reply26 Jun 2023, 17:48
Official
Dear Lwazi,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service