SM
Shouneez M
1 reviews | Active since Apr 2019
29 Mar 2023, 14:01
Horrible service
My husband has been paying his account every month and we keep getting calls that we are behind on our payment. Yet it's 6 months to pay and also we have returned merchandise worth R1600. Total amount owing R3900 payment due R2100. I asked for a detailed statement and they not sending me one.
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Truworths's replyOfficial
05 Apr 2023, 13:13Dear Shouneez,
Thank you for bringing this to our attention.
We always aim to improve our service offering and appreciate the feedback. Kindly supply us with your husband's number and inform us when its a convenient time to call .In order for us to resolve.
Regards
Tania
Truworths Customer Service
Truworths's reply05 Apr 2023, 13:13
Official
Dear Shouneez,
Thank you for bringing this to our attention.
We always aim to improve our service offering and appreciate the feedback. Kindly supply us with your husband's number and inform us when its a convenient time to call .In order for us to resolve.
Regards
Tania
Truworths Customer Service