Horrible service

I opened a 6 month interest free account with Truworths. I have been having issues from day 1 with this company. When i originally opened the account, started receiving threats from them because of unpaid account. So i queried them that i am not paying anything until i receive an invoice of my account. They eventually managed to get this right after a lot of fighting and figured out that they had entered my email address incorrectly on their system. Got the invoice and paid all outstanding monies immediately.

Now have got issues again with them: Paid double the amount i was supposed to at the end of June because i was going overseas for the month of July for my wedding and honeymoon. The invoice says i only need to pay at the beginning of September. I have received 10 sms's from Truworths in the past week saying if i dont pay R190 they are going to give me a bad credit rating. On top of that I have also received 6 phone calls from their call centre (which their number is also listed on Truecaller). Then to insult the wound they have gone and charged me interest on my account as well.

So after getting ****ed off with the above threats i went and paid off the full amount on Saturday 19th August and told them to cancel my account. They still keep phoning me and sms me to pay the account even after I had emailed them ********** with regards to the above and also told the lady at the call centre of the above as well.

Absolutely useless accounts department. Had an account with Edgars for almost 10 years now and not once have i had this many issues.