HORRIBLE! OLD! OUTDATED!

Truworths is stuck in the stone ages!!! They do not have a live chat on their website. They do not update online orders. They have to “pick” items of clothing that you have ordered from things they call “picking stores” which seems to take a million and one years!!! Online ordering is supposed to be convenient enough for you not to want to go into the store but Truworths make is soooooo frustrating that I would gladly visit 3 different stores in person to not have to deal with the old, archaic, outdated system. Other stores, like Cotton On, Woolworths, etc. deliver within 3 days from order and send updates almost constantly, with Truworths I have to call, speak to an unfriendly, unhelpful person and do a 7 hour authentication (account is on my husband’s name) just to get a damn update on where my things, THAT I PAID FOR, are. Seriously, get with the program guys, update your systems and for the love of Pete get faster delivery!!!!!