RZ
Rachelle Z
1 reviews | Active since Apr 2018
11 Feb 2020, 10:14
HORRIBLE HORRIBLE SERVICE
ABSOLUTELY HORRIBLE! REF; o***2
Made a online order 2 Feb and STILL no delivery! Went to Hello Peter WROTE A REVEIW someone phoned said will phone back, I'm still waiting for that call.
If my parcel is not deliver as a matter of urgency - I'm going to social media and the news paper! IM SERIOUS!
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Truworths's replyOfficial
11 Feb 2020, 11:31Thank you for bringing your experience with our Online Shopping to our attention.
We completely understand your frustration regarding your experience and wish to convey our sincerest apologies for any inconvenience caused in this regard.
We are working on various ways to increase the stock available to avoid disappointing customers in the future. Please note that due to the backlog at RTT your order is currently with the courier and we can confirm that one of our consultants has been in contact with you to provide feedback as well as to convey our sincerest apologies.
We regret any frustration and inconveniences caused as a result of this matter.
Yours in service,
Truworths Online team
We completely understand your frustration regarding your experience and wish to convey our sincerest apologies for any inconvenience caused in this regard.
We are working on various ways to increase the stock available to avoid disappointing customers in the future. Please note that due to the backlog at RTT your order is currently with the courier and we can confirm that one of our consultants has been in contact with you to provide feedback as well as to convey our sincerest apologies.
We regret any frustration and inconveniences caused as a result of this matter.
Yours in service,
Truworths Online team
Truworths's reply11 Feb 2020, 11:31
Official
Thank you for bringing your experience with our Online Shopping to our attention.
We completely understand your frustration regarding your experience and wish to convey our sincerest apologies for any inconvenience caused in this regard.
We are working on various ways to increase the stock available to avoid disappointing customers in the future. Please note that due to the backlog at RTT your order is currently with the courier and we can confirm that one of our consultants has been in contact with you to provide feedback as well as to convey our sincerest apologies.
We regret any frustration and inconveniences caused as a result of this matter.
Yours in service,
Truworths Online team
We completely understand your frustration regarding your experience and wish to convey our sincerest apologies for any inconvenience caused in this regard.
We are working on various ways to increase the stock available to avoid disappointing customers in the future. Please note that due to the backlog at RTT your order is currently with the courier and we can confirm that one of our consultants has been in contact with you to provide feedback as well as to convey our sincerest apologies.
We regret any frustration and inconveniences caused as a result of this matter.
Yours in service,
Truworths Online team