hopeless

<p>a few months ago i sms'd truworths applying for an account and i never received any information. i then sent an sms again and got a response. i waited for a long while then got an sms to ay my account was approved and that i should bring my id and payslip and 3 months banks statements to the store, which i did. i spent my whole saturday morning standing in the bank and then in Truworths. i filled out the applocation form and did everything only to have my account delcined because i sent the sms more then once, i was so angry about that because it wasnt my fault, they told me to wait for 2 months and then apply again, which i did today and now i was rejected again because the waiting period is not over, how is it my fault that Truworths systems a useless and that they declined me due to an sms.</p>