CM
Cordelia M
1 reviews | Active since Sept 2011
10 Mar 2015, 14:09
HELP WITH A SMILE
I bought a shirt cash on the 3rd of March and returned it as it didn't suite me. I didn't have my till slip and after 45 min of unhelpfull, impatient cashiers who didn't have name tags on, Lerato came to my rescue. She asked me if I have an account with Truworths and other details that helped her to locate my cash transaction and give me a refund. Within 5min. More people like her are needed there. I want to say thanks and she needs the recognition. Disappointing by her colleagues, they must learn from her.
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Truworths's replyOfficial
12 Mar 2015, 13:47Hello Amazed11,
We appreciate the time you have taken to notify us of the outstanding service you have received from one of our consultants.
At Truworths, every attempt is made to make certain that our valued customers are assisted by qualified and passionate personnel. We are thrilled that she was able to make your shopping experience with us unforgettable and we will be sure to forward the appreciative statement onto the worthy recipient as well as her management team.
We would also like to thank you for your feedback and we look forward to seeing you in our stores soon.
Should you have any comments or suggestions, please feel free to contact us on ***, or send an e-mail to ***.
Fashionably yours,
Charmaine
We appreciate the time you have taken to notify us of the outstanding service you have received from one of our consultants.
At Truworths, every attempt is made to make certain that our valued customers are assisted by qualified and passionate personnel. We are thrilled that she was able to make your shopping experience with us unforgettable and we will be sure to forward the appreciative statement onto the worthy recipient as well as her management team.
We would also like to thank you for your feedback and we look forward to seeing you in our stores soon.
Should you have any comments or suggestions, please feel free to contact us on ***, or send an e-mail to ***.
Fashionably yours,
Charmaine
Truworths's reply12 Mar 2015, 13:47
Official
Hello Amazed11,
We appreciate the time you have taken to notify us of the outstanding service you have received from one of our consultants.
At Truworths, every attempt is made to make certain that our valued customers are assisted by qualified and passionate personnel. We are thrilled that she was able to make your shopping experience with us unforgettable and we will be sure to forward the appreciative statement onto the worthy recipient as well as her management team.
We would also like to thank you for your feedback and we look forward to seeing you in our stores soon.
Should you have any comments or suggestions, please feel free to contact us on ***, or send an e-mail to ***.
Fashionably yours,
Charmaine
We appreciate the time you have taken to notify us of the outstanding service you have received from one of our consultants.
At Truworths, every attempt is made to make certain that our valued customers are assisted by qualified and passionate personnel. We are thrilled that she was able to make your shopping experience with us unforgettable and we will be sure to forward the appreciative statement onto the worthy recipient as well as her management team.
We would also like to thank you for your feedback and we look forward to seeing you in our stores soon.
Should you have any comments or suggestions, please feel free to contact us on ***, or send an e-mail to ***.
Fashionably yours,
Charmaine