AM
Andisiwe M
1 reviews | Active since Mar 2016
03 Mar 2016, 13:15
Help
Good day<br> <br> In 2011 I opened a Truworths account but since I was a student that time I did not make monthly payments as I should have , Now I started making a follow up about how much I owe. I was transferred to Truworths legal department where I was told my account has been written off and handed over to the MBD for collections. I tried contacting MBD and they said they do not have a Truworths account handed over to them.<br> <br> Can I please have a straight response of what is going on and also who can I contact to make payments arrangement
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
08 Mar 2016, 11:19Hello Sunshine20,
Thank you for contacting us and for showing an interest in paying the balance owing on your account.
Due to the amount of time that has elapsed since the date that your account was handed over to Debt Management (DMC), your account is no longer on our database. We believe that one of our consultants has contacted you and informed you of this and provided you with the contact details for DMC which is tel: *** or ***.
Kind regards,
Lynn
Thank you for contacting us and for showing an interest in paying the balance owing on your account.
Due to the amount of time that has elapsed since the date that your account was handed over to Debt Management (DMC), your account is no longer on our database. We believe that one of our consultants has contacted you and informed you of this and provided you with the contact details for DMC which is tel: *** or ***.
Kind regards,
Lynn
Best regards,
Truworths's reply08 Mar 2016, 11:19
Official
Hello Sunshine20,
Thank you for contacting us and for showing an interest in paying the balance owing on your account.
Due to the amount of time that has elapsed since the date that your account was handed over to Debt Management (DMC), your account is no longer on our database. We believe that one of our consultants has contacted you and informed you of this and provided you with the contact details for DMC which is tel: *** or ***.
Kind regards,
Lynn
Thank you for contacting us and for showing an interest in paying the balance owing on your account.
Due to the amount of time that has elapsed since the date that your account was handed over to Debt Management (DMC), your account is no longer on our database. We believe that one of our consultants has contacted you and informed you of this and provided you with the contact details for DMC which is tel: *** or ***.
Kind regards,
Lynn
Best regards,