1 reviews | Active since Aug 2017

06 Aug 2017, 09:21

Haven't received my card

<p>I opened my account January 31st, it's 6 August and I still haven't received my card, I went to the shop a few months ago, my address was correct but we app**** for a lost card and still I don't have my card! Now each time I have to use my ID, it's such an inconvenience!</p>

0
Replies (1)
Truworths
Truworths's reply17 Aug 2017, 10:35
Official

We were concerned to read of your experience and sincerely apologize in this regard.

We have attempted to contact you to resolve this matter but were unfortunately unsuccessful in our attempts, and have left voice mail messages in order to confirm the address and courier your card.

Kindly please email us on *** for us to resolve this matter for you. Hope to hear from you soon.

Kindest regards,

Truworths Online Team