1 reviews | Active since Nov 2011

31 Mar 2015, 07:47

HARrRASTMENT ON PHONE

Good day,<br> <br> Just interesting, if you pay ekstra during a month, nothing happened, if you make a short payment or skip on month when you in trouble the people phone you every day <br> <br> Just for interesting sake, is there a financial crisis in Truworhts, for going so crazy for phone people every second day to found out payment? Are you so desperately for money<br> <br> I call it harassment. If you call for outstanding payment to phone every day 3 times a day still wont make a difference.<br> <br> if you have a crisis for one month to phone people 3 times every second day, wont make a difference. You still will not have a the money. Money you cannot pick up next to the road.<br> <br> Stop harassing people for payments. <br> <br> <br> <br> So please <br> <br>

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Replies (1)
Truworths
Truworths's reply02 Apr 2015, 11:36
Official
Hello Correta,

Thank you for maintaining communication with us and affording us the opportunity to respond to your concerns raised.

We appreciate the fact that you have contacted Truworths, and we acknowledge your frustration regarding communications about the status of your account. However, according to our records, the last payment made on your account was on 01 February 2015, with no payment received subsequent to that.

Please note that until such time that the full outstanding monthly payment due has been paid; various forms of correspondence will be automatically generated to you as a reminder of the importance of bringing your account up to date.

We look forward to seeing your account being brought up to date with payment soon, so that you can once again continue to enjoy all the benefits of being an account holder.

Kind regards,
Charmaine