1 reviews | Active since Aug 2018
Harrassment with daily calls to the wrong person.
A Mr Sipalma used my number as a secondary number on his account in 2012, this has caused an in convenience to me as I get daily called even at night from you call center (vvm) I consider this harrassment as I keep telling them to stop but the next day it starts again, please make this stop. I dont know this person so you are waiting my time and you resources calling me.
Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.
We apologise for the erroneous communication you received, which was intended for one of our account holders.
As the mentioned communication was sent to you from VVM Attorneys, we therefore requested for your contact details to be removed from their database as soon as possible. Further to this, we kindly request that you allow 24 hours for their system to update, and you may also disregard any further communication sent to you during this time.
We hope that we were able to acceptably attend to your concerns and once again sincerely apologize for any inconvenience caused.
Kind regards,
Truworths Online Team
Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.
We apologise for the erroneous communication you received, which was intended for one of our account holders.
As the mentioned communication was sent to you from VVM Attorneys, we therefore requested for your contact details to be removed from their database as soon as possible. Further to this, we kindly request that you allow 24 hours for their system to update, and you may also disregard any further communication sent to you during this time.
We hope that we were able to acceptably attend to your concerns and once again sincerely apologize for any inconvenience caused.
Kind regards,
Truworths Online Team