DR
Dalene R

1 reviews | Active since Dec 2018

20 Jul 2019, 10:47

Harrassment

The worst company ever. I get calls and SMSes daily even after you have made an arrangement with an agent. I speak to one, drop the call true to word in 10 minutes another agent calls with the same request. How ********* is this. I tell them I will make the payment on the 20th Never mind that every month my installment s more than required. When you tell them you already spoke to someone.. they get at stroppy and say there are no notes. This is a clear case of harrassment. It should not be tolerated by anyone. I want it to be addressed urgently. I feel like a damn ********

0
Replies (2)
Truworths
Truworths's reply22 Jul 2019, 18:30
Official
We acknowledge receipt of your review and appreciate you getting in touch with us. 

We will investigate your concerns raised and will provide you with feedback soon. 

Kind regards,

Truworths Online Team 
Truworths
Truworths's reply23 Jul 2019, 12:45
Official
 Thank you for your post. 

Upon receipt of your post, we escalated your concerns raised to the relevant department 

We regret not reaching you on your phone; however, in order for us to attend to this matter we kindly request you to contact us directly on *** or via email ***    

Hope to hear from you soon. 

Kind regards, 

Truworths Online Team