MM
Mmaphefo M
1 reviews | Active since Feb 2013
17 Mar 2015, 10:35
Harrasment by Maharaj - Blake and Associates
My account with Truworths is in arrears and I have made arrangements to pay R600,00 which I'm paying every month, I have been paying R1000,00 since November 2014 but this people calls me 5 times a day. Send me threatening messages of not paying my account. <br> <br> I really need help with Blake Associates people who calls me, they are pushing me to go and ***** to increase my payment which I have already increased from R600 to R1000,00 which is paid every month without fail.<br> <br> Please can someone help with this harassment.
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Truworths's replyOfficial
19 Mar 2015, 12:16Hello Llaaphefo,
Thank you for your post.
We certainly understand your frustration at being contacted despite making payment arrangements with us regarding your Truworths account.
According to our records; your account has been in arrears for more than a year. When an account is in arrears, the account holder will receive communication regarding the status of the account. We are concerned that the account will incur late payment fees and that your profile held with us and at the credit bureaus would be negatively affected.
We regret that these forms of communication were not received in the manner in which it is intended; however we look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Should you have any other queries, contact us directly on 021- *** or e-mail *** and we will gladly assist you.
Best regards,
Charmaine
Thank you for your post.
We certainly understand your frustration at being contacted despite making payment arrangements with us regarding your Truworths account.
According to our records; your account has been in arrears for more than a year. When an account is in arrears, the account holder will receive communication regarding the status of the account. We are concerned that the account will incur late payment fees and that your profile held with us and at the credit bureaus would be negatively affected.
We regret that these forms of communication were not received in the manner in which it is intended; however we look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Should you have any other queries, contact us directly on 021- *** or e-mail *** and we will gladly assist you.
Best regards,
Charmaine
Truworths's reply19 Mar 2015, 12:16
Official
Hello Llaaphefo,
Thank you for your post.
We certainly understand your frustration at being contacted despite making payment arrangements with us regarding your Truworths account.
According to our records; your account has been in arrears for more than a year. When an account is in arrears, the account holder will receive communication regarding the status of the account. We are concerned that the account will incur late payment fees and that your profile held with us and at the credit bureaus would be negatively affected.
We regret that these forms of communication were not received in the manner in which it is intended; however we look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Should you have any other queries, contact us directly on 021- *** or e-mail *** and we will gladly assist you.
Best regards,
Charmaine
Thank you for your post.
We certainly understand your frustration at being contacted despite making payment arrangements with us regarding your Truworths account.
According to our records; your account has been in arrears for more than a year. When an account is in arrears, the account holder will receive communication regarding the status of the account. We are concerned that the account will incur late payment fees and that your profile held with us and at the credit bureaus would be negatively affected.
We regret that these forms of communication were not received in the manner in which it is intended; however we look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Should you have any other queries, contact us directly on 021- *** or e-mail *** and we will gladly assist you.
Best regards,
Charmaine