Harassment

Hi  Prudence, Thank you for your post.  We would like to advise that as we do understand your current situation. We are able to assist in noting a suitable payment arrangement and in order for us to note this arrangement, kindly provide us with an amount you are able to pay and the date payment will be made.  When an account reflects in arrears, correspondence regarding the status of the account is automatically sent to the customer. This is done as a reminder that your creditworthiness is an asset and staying up to date with payments is an important part of managing your account.  As soon as your account is up to date with payment, you can enjoy all the benefits of being an account-holder and we look forward to seeing you in our stores again soon. 

We can confirm that we were in contact with you to advise accordingly.

 Kind regards,
  
Truworths Online Team