1 reviews | Active since Jun 2014
Harassment
I've been receiving sms's and call's from MBD with regards to an outstanding account for over a year now, first of all I don't have an account with Truworths and I've never had one either.
I told those people they busy calling the wrong number but different people keep on calling.
Went to the store in Mall of Africa and spoke to the manager by the name of Lebogang and he didn't assist at all.
Clearly someone registered their account with my number.
Urgently remove my details from your data base or going to report you!!!!!!!!!!!!!!!!
Ref: ********** ********** 42 (number used on all sms's)
Thank you for bringing this matter to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We liaised with Munnik Basson Dagama (MBD) in order for them to attend to this matter without delay, and to remove your cell phone number from the respective Truworths account. As a result, we verify that you will not receive any further communication regarding this customer.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Truworths Online Team
Best regards,
Thank you for bringing this matter to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We liaised with Munnik Basson Dagama (MBD) in order for them to attend to this matter without delay, and to remove your cell phone number from the respective Truworths account. As a result, we verify that you will not receive any further communication regarding this customer.
We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Truworths Online Team
Best regards,