1 reviews | Active since Jun 2013
Harassment
Truworths continues to harass me even though payment has been made on my account. They constantly call me throughout the day and are becoming pests and menacing. to add to this, I have overpaid on my instalment! STOP calling me!
Thank you for your post.
We were concerned to read about your enquiry and therefore reviewed your account. We established that your account initially went into arrears due to payment not being received.
Following our telephonic conversation, when the payments were sent to us from the bank the first 6 digits of your Truworths account number did not appear and payment could therefore not be allocated to your account.
Further to this, we have received the proof of payment and the payment will be allocated to your account.
Please feel free to contact us on *** or via email on *** should you have any further, enquiries, comments or suggestions.
Kind regards,
Truworths Online Team
Thank you for your post.
We were concerned to read about your enquiry and therefore reviewed your account. We established that your account initially went into arrears due to payment not being received.
Following our telephonic conversation, when the payments were sent to us from the bank the first 6 digits of your Truworths account number did not appear and payment could therefore not be allocated to your account.
Further to this, we have received the proof of payment and the payment will be allocated to your account.
Please feel free to contact us on *** or via email on *** should you have any further, enquiries, comments or suggestions.
Kind regards,
Truworths Online Team