Harassment!!
<p>I closed my account with Truworths a few months ago because they called me all the time informing me that my account was in arrears - which it was not. However, the harassment did not stop. I was forced to block their numbers as they calls amounted up to 30 per day! In addition, it is a computerised message that "informs" you that your account is in arrears, so you cannot even speak to anyone. This lead to my voicemail box being filled up every day. I tried calling them and sending e-mails, and eventually received a reply that my number was used as a work number on someone else's account and that they have removed it. At last - silence for 1 week. But - guess what? They are back! How do I make this go away?? This really is harassment and I do not know where to turn to anymore.</p>
Thank you for your post, and for bringing your concerns to our attention.
We acknowledge your frustration with regards to this matter; however regret not being able to make contact with you on the number provided.
We confirm that we communicated with you via email, but have yet to receive a response. For further assistance, please provide us with the requested details at your earliest convenience.
Kind regards,
Truworths Online Team
Thank you for your post, and for bringing your concerns to our attention.
We acknowledge your frustration with regards to this matter; however regret not being able to make contact with you on the number provided.
We confirm that we communicated with you via email, but have yet to receive a response. For further assistance, please provide us with the requested details at your earliest convenience.
Kind regards,
Truworths Online Team
