1 reviews | Active since Mar 2009
Harassment!!!!
Since October 2015 I have been receiving calls and sms's from some place called Client services (they refuse to give me any other information even though I have demanded this) in Durban about the overdue Truworths account of a Mr Zuma. I do not know a Mr Zuma (other than the President of the country and I only know of him, I don't know him personally). I get up to 2 phone calls a day from a number: *** and every time it's a different call centre debt collector. I have begged and pleaded for them to remove me from their system as clearly they have the wrong number. They promise to do this but tomorrow, like clock work, I receive another phone call or sms demanding payment of an overdue account at Truworths that does not belong to me! I have even threatened to report them to the police - they just carry on! If this is Truworths - then I don't want to do business with them and if it's merely a company tasked by Truworths, then maybe Truworths should consider the damage this idiots are causing to their brand! If I see Truworths - I see red by association alone! Seriously... TAKE MY NUMBER OFF YOUR SYSTEM AND STOP HARASSING ME!
Thank you for bringing your concerns to our attention.
The collections communication you received was intended for one of our account holders. We apologize for any inconvenience this has caused.
We have sought from Blake and Associates, who is currently handling the account on our behalf, to remove your cell phone number from their records.
You should therefore no longer receive further communication in this regard.
We can verify that we have informed you of this during our telephonic conversation.
Sincere apologies,
Lynn
Thank you for bringing your concerns to our attention.
The collections communication you received was intended for one of our account holders. We apologize for any inconvenience this has caused.
We have sought from Blake and Associates, who is currently handling the account on our behalf, to remove your cell phone number from their records.
You should therefore no longer receive further communication in this regard.
We can verify that we have informed you of this during our telephonic conversation.
Sincere apologies,
Lynn
