1 reviews | Active since Sept 2017
Harassing
Stop Calling Me and STOP messaging me demanding money, I paid you (EFT) its not my job if you cannot allocate the money to my account. Before bombarding and harassing me, about money look into your accounts!!!
Thank you for your post.
We acknowledge your frustration regarding communications about the status of your Truworths account. However, when customers do not meet their payment commitments, additional charges are incurred. As we don’t want you to incur these extra costs we send you communications to remind you to bring your account up to date and ensure your credit record remains in good standard.
We can assure you that we take credit granting very seriously and all practices are within the governance of the appropriate acts.
Our aim is never to frustrate or aggravate our customers and we regret that it has been perceived as such.
Kind regards,
Truworths Online Team
Thank you for your post.
We acknowledge your frustration regarding communications about the status of your Truworths account. However, when customers do not meet their payment commitments, additional charges are incurred. As we don’t want you to incur these extra costs we send you communications to remind you to bring your account up to date and ensure your credit record remains in good standard.
We can assure you that we take credit granting very seriously and all practices are within the governance of the appropriate acts.
Our aim is never to frustrate or aggravate our customers and we regret that it has been perceived as such.
Kind regards,
Truworths Online Team