SM
Sibusiso M

1 reviews | Active since Oct 2012

03 Nov 2015, 08:48

Great service

Did what other consultant failed to do, she followed up on my grievance and offered a SOLUTION, not CAN NOTS, to the situation.

0
Replies (1)
Truworths
Truworths's reply03 Nov 2015, 15:55
Official
Hello Mtswene,

We appreciate the time you have taken to notify us of the service you have received from our consultant.

At Truworths, every attempt is made to make certain that our valued customers are assisted by skilled and passionate staff. Although we were concerned to read of your initial experience we are thrilled that our consultant was able to resolve your query for you. We will be sure to forward your compliment to the deserving recipient as well as our Customer Service Manager.

We look forward to seeing you in our stores again soon.

Should you have any comments or suggestions, please feel free to contact us on *** or send an e-mail to: ***.

Fashionably yours,

Lynn