EA
Ebrahim A

1 reviews | Active since Oct 2015

12 Oct 2015, 16:33

Great customer service

Nishaat the manager at Truworths in n1 city was a great help she sorted out the issue in such a short period of time... Was quickest response I received to my issue by any retail outlet I've ever been with... Great job nishaat our stores need more managers like you in cape town ... And I will be collecting the voucher soon... Thanks for all the effect n time put in to resolve my issue !!! Greatly appreciated ....

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Replies (1)
Truworths
Truworths's reply14 Oct 2015, 15:03
Official
Hello Ebz,

At Truworths, we pride ourselves on excellence and delivering customer service of international standards.

We are pleased that the manager of the store you visited was able to resolve your query so efficiently and professionally. It is gratifying to know that she has met and exceeded your expectations.

On behalf of Truworths, we would like to express our thanks to you for your valued support and look forward to having you as a client for several years to come.

Please do not hesitate to contact us directly on ***, or e-mail: *** should you have any concerns or suggestions.

Kind regards and happy shopping,

Lynn