TT
Treasure T
1 reviews | Active since Mar 2016
05 Apr 2016, 16:32
Great attitude and really understanding
Hello Peter,<br> <br> My previous complaints are now resolved, thanks to everyone who have helped, I really appreciate it, a huge 10/10 to the lady who verified my identification and to everyone seen or communicated with telephonically, thank you for understanding and experiencing my anger and frustration.<br> <br> Keep up the good work and minimise blunders.<br> <br> Kindest Regards,<br> Tshabalala T.M
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
07 Apr 2016, 11:41Hello Tshabalalatm,
Thank you for the wonderful feedback provided in your post.
As we pride ourselves on providing world class customer service it is always heart-warming to be able to acknowledge passionate staff who assist customers in line with our high service standard.
Following our telephonic conversation we have forwarded your compliment to the relevant management of our store and Call Centre for the staff to be recognized for their efforts.
We trust that we will see you in our stores again soon and can assure you that your previous concerns have been noted and addressed.
Should you have any other enquiries please feel free to give us a shout on *** or pop us a mail at ***.
Yours in service excellence,
Lynn
Thank you for the wonderful feedback provided in your post.
As we pride ourselves on providing world class customer service it is always heart-warming to be able to acknowledge passionate staff who assist customers in line with our high service standard.
Following our telephonic conversation we have forwarded your compliment to the relevant management of our store and Call Centre for the staff to be recognized for their efforts.
We trust that we will see you in our stores again soon and can assure you that your previous concerns have been noted and addressed.
Should you have any other enquiries please feel free to give us a shout on *** or pop us a mail at ***.
Yours in service excellence,
Lynn
Truworths's reply07 Apr 2016, 11:41
Official
Hello Tshabalalatm,
Thank you for the wonderful feedback provided in your post.
As we pride ourselves on providing world class customer service it is always heart-warming to be able to acknowledge passionate staff who assist customers in line with our high service standard.
Following our telephonic conversation we have forwarded your compliment to the relevant management of our store and Call Centre for the staff to be recognized for their efforts.
We trust that we will see you in our stores again soon and can assure you that your previous concerns have been noted and addressed.
Should you have any other enquiries please feel free to give us a shout on *** or pop us a mail at ***.
Yours in service excellence,
Lynn
Thank you for the wonderful feedback provided in your post.
As we pride ourselves on providing world class customer service it is always heart-warming to be able to acknowledge passionate staff who assist customers in line with our high service standard.
Following our telephonic conversation we have forwarded your compliment to the relevant management of our store and Call Centre for the staff to be recognized for their efforts.
We trust that we will see you in our stores again soon and can assure you that your previous concerns have been noted and addressed.
Should you have any other enquiries please feel free to give us a shout on *** or pop us a mail at ***.
Yours in service excellence,
Lynn