iT
ilze T
1 reviews | Active since Jul 2013
19 Nov 2015, 15:06
Get your accounts in order
Received 3 sms's and 1 email stating I must pay my account or I will be handed over. 1 Person said the sms was a mistake seeing as I had already paid...then I get a call days later saying I need to pay. I request a statement from her but she says she cannot send one and she tells me \what don't you understand?"Made another payment and received another 2 sms's after that. I've sent a Facebook message to them"
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Truworths's replyOfficial
24 Nov 2015, 09:20Hello ilz1980,
Thank you for your post.
We acknowledge receipt of your complaint via our Facebook page and can confirm that you have been contacted by one of our consultants on 20 November to discuss your concerns raised.
We are pleased to confirm that your account is currently up to date with payment and wish to apologize for the delay in our response.
Should you have any further enquiries please do not hesitate to contact us directly on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post.
We acknowledge receipt of your complaint via our Facebook page and can confirm that you have been contacted by one of our consultants on 20 November to discuss your concerns raised.
We are pleased to confirm that your account is currently up to date with payment and wish to apologize for the delay in our response.
Should you have any further enquiries please do not hesitate to contact us directly on *** or via email on ***.
Kind regards,
Lynn
Truworths's reply24 Nov 2015, 09:20
Official
Hello ilz1980,
Thank you for your post.
We acknowledge receipt of your complaint via our Facebook page and can confirm that you have been contacted by one of our consultants on 20 November to discuss your concerns raised.
We are pleased to confirm that your account is currently up to date with payment and wish to apologize for the delay in our response.
Should you have any further enquiries please do not hesitate to contact us directly on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post.
We acknowledge receipt of your complaint via our Facebook page and can confirm that you have been contacted by one of our consultants on 20 November to discuss your concerns raised.
We are pleased to confirm that your account is currently up to date with payment and wish to apologize for the delay in our response.
Should you have any further enquiries please do not hesitate to contact us directly on *** or via email on ***.
Kind regards,
Lynn